20-minute Facebook lead recovery audit
Find the follow-up leak before buying more Facebook leads.
A live dealer account generated 37 AI-booked appointments from 326 Facebook lead conversations. The audit checks whether your store has the same gap between form fills and booked appointments.
37AI-booked appointments from Facebook lead conversations
58.3%reply rate in the live dealer proof cut
0.3%do-not-contact rate
What we check first.
1
Lead source
Where the customer came from and whether the first response matched the channel.
2
Follow-up depth
Whether the store gets to the fourth, sixth, and eighth useful touch.
3
Response quality
Whether replies are value-added or just another generic check-in.
4
Handoff leakage
Whether hot signals turn into a real assigned appointment movement.
Best fit stores.
- 80 to 400 units per month, where lead loss is meaningful but decisions still move fast.
- GM or Dealer Principal involved, because this is a revenue recovery decision, not a software curiosity.
- Facebook, private sale, or old CRM leads with inconsistent follow-up depth.
- CDK, PBS, or Tekion path preferred, with Reynolds deprioritized until integration path is stronger.
Not the right audit?
If the store is under 50 units, owner-operated and happy, or has no appetite to track follow-up behaviour, the audit should stop early. Diablo wins when the leak is real and measurable.
Proof assets Mark can send before the call.

